Parking
The Straz Center has a number of dedicated disabled parking spaces in our Arrival Plaza off Tyler Street. Guests with disability placards or license plates can park in these spaces on a first-come, first-served basis. When these spots are full, we are committed to providing additional disabled parking to the best of our ability.
Curbside drop-off
Courtesy wheelchairs are available for guests needing curbside drop-off. Call (813) 222-1070 when you arrive at the Straz Center and an associate will meet you.
Seating
Wheelchair and scooter accessible seating is available throughout all seating levels in Morsani Hall, Ferguson Hall and TECO Theater. Orchestra level accessible seating is available in the Jaeb Theater and Shimberg Playhouse.
Seating options are available for guests with visual, hearing and mobility disabilities. Look for the designation when ordering online at strazcenter.org, call our Ticket Sales Office directly at (813) 229-7827 or visit us in person. Bariatric seating is also available and can be requested when purchasing tickets by phone or in person.
Easy wheelchair access is available throughout our campus, including water fountains and ticket counters at appropriate heights as well as theater seating designed for space and ease.
Restrooms
Wheelchair-accessible restrooms are located on all levels of Morsani Hall and Ferguson Hall as well as the ground floor of Shimberg Playhouse. Companion restrooms are available in Morsani Hall, Ferguson Hall and TECO Theater. Stalls are available in the Jaeb Theater.
American Sign Language (ASL) Interpreted Performances
The first Thursday of each Broadway show in the Bank of America Broadway at The Straz series is an ASL-interpreted performance.
Requests for American Sign Language (ASL) interpretation for all other performances should go directly through our Ticket Sales Office. Please call (813) 229-7827 at least two weeks prior to your show so we can make every reasonable accommodation to secure a sign language performer for you.
Social Experience Narrative
You can access the Straz Center Social Experience Narrative
here.
Relaxed, Sensory Friendly Performances
A select number of Patel Conservatory student theater performances are designated as relaxed, sensory-friendly for those with sensitivities to light, loud noises or surprise elements of a show. Relaxed, Sensory-friendly productions are presented in a relaxed, welcoming environment that is judgement-free. Subtle changes to technical elements may include house lights remaining at half, the removal of strobe and fog effects, and avoidance of sudden changes in amplified sound. Guests may use a break room and are welcome to bring headphones, ear plugs, stim objects, and tablets into the performance venue.
Read more information here.Assistive-Listening Devices
The Straz Center has a Wi-Fi based assistive-listening system. Assistive listening devices amplify and clarify sound by cutting down or eliminating ambient noise. The Straz Center uses the Sennheiser MobileConnect app. You can download the app for free to your smartphone prior to attending a show in Morsani Hall, Ferguson Hall or the Jaeb Theater. The app may be used with Apple or Android devices. You are welcome to bring your own headphones. We recommend noise cancelling headphones for the best sound experience.
If you do not have a smartphone, tablet or headset, don’t worry; we have some iPods and headsets you can check out at the house manager’s desk. There is no charge to use our devices, but a valid ID is required. We also have a number of personal inductive loop devices (T-coil) for checkout with a valid ID. Please be aware our system uses the headphone jack on your IOS or Android enabled device. If you need to check out a headset, make sure you bring any adaptors required to plug in headphones.
When you arrive at the theater, stop at the house manager’s desk in the lobby to get a free guide.
Service Animals
Service animals are welcome inside the Straz Center building and must remain on a leash or in a harness at all times. If you intend to bring a service animal to a performance, please notify your ticket agent at the time of purchase so that we can identify the most suitable seating location for you.
We’re Here to Help
(813) 229-7827 (local) – Ticket Sales Office / Customer Service
(800) 955-1045 (outside Tampa Bay area) – Ticket Sales Office / Customer Service
Email your inquiries to
comments@strazcenter.org.